Features of comdotServ

comdotServ Features:

Basic Features  

J2EE compliant, scalable and robust solution.
Highly portable and platform independent
Supported on Browser based as well as Client /Server based environments.
Compatible with any JDBC compliant database viz. Oracle, SQL etc.
Role based access for complete suite

Unique Features

Open Platform : comdotServ runs on any Java Servlet compatible webserver.
Business Objects : comdotServ provides java based business objects which can run under nearly all operating systems. The business objects provide forms which can run on browsers; WAP enabled cell phones, PDA and any other info appliances.
Sales Force Automation (SFA): SFA is a comprehensive sales force automation application. It streamlines sales processes, tracks lead from initiation to closure, boost salesperson knowledge, enhance collaborative selling and reduce quote times.
Customer Service: Excellent post sales service is provided through ComdotServ's automated customer service application, which provide solutions to customer query and complaints at record time.

Benefits:

Increased sales and better service : ComdotServ ensures better forecast, efficient management of opportunities, improved customer relationships and increased sales force effectiveness.
Customer loyalty is earned through sincere service enabled by ComdotServ which translates to customer return and increased sales.
Information at a glance: ComdotServ coupled with Enterprise Information tool DataMobile enables the Management and authorized personnel's at a glance information regarding pre and post sales activity.
Information with respect to probable sales leads, sales representative activities, sales opportunity and customer complaint status, service and problem resolution frequency can be obtained at the users desktop with minimum effort.

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